# TERMS OF SERVICE

Last Updated: 2/1/2026

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## 1. ACCEPTANCE OF TERMS

By accessing, browsing, or placing an order on sonoranvitality.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy and Research Use Only Disclaimer. If you do not agree to these Terms, you must immediately discontinue use of this Website.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Sonoran Vitality ("Company," "we," "us," or "our").

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## 2. RESEARCH USE ONLY

### 2.1 Intended Use

All products sold through this Website are intended strictly for laboratory research purposes only. Products are NOT intended for:

- Human consumption or use

- Veterinary or animal use

- Medical, therapeutic, or diagnostic purposes

- Self-administration or personal use

- Food or dietary supplements

### 2.2 Customer Acknowledgment

By purchasing from Sonoran Vitality, you represent, warrant, and covenant that:

- You are a qualified researcher, laboratory professional, or authorized representative of a research institution

- You are at least 18 years of age

- You will use all products solely for legitimate laboratory research in compliance with applicable laws

- You understand products have not been evaluated or approved by the FDA for human or animal use

- You will handle, store, and dispose of products in accordance with applicable safety regulations

- You will not resell, redistribute, or divert products for prohibited purposes

### 2.3 Prohibited Uses

You agree NOT to use any products purchased from Sonoran Vitality for:

- Self-medication or administration to humans

- Treatment, diagnosis, cure, or prevention of any disease

- Veterinary applications

- Manufacturing food, dietary supplements, or cosmetics

- Any unlawful purpose or in violation of applicable regulations

VIOLATION OF THESE TERMS MAY RESULT IN IMMEDIATE ACCOUNT TERMINATION, ORDER CANCELLATION, AND POTENTIAL LEGAL ACTION.

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## 3. PRODUCT INFORMATION AND AVAILABILITY

### 3.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and Certificate of Analysis (COA) information. However:

- Product information is provided "as is" for reference purposes

- We do not guarantee specific research outcomes or results

- Variations in research applications are expected and do not constitute product defects

- COA data should be interpreted by qualified professionals

### 3.2 Availability and Changes

- Product availability is subject to change without notice

- We reserve the right to discontinue any product at any time

- We reserve the right to modify product specifications

- Pricing is subject to change without prior notice

### 3.3 Certificates of Analysis (COA)

COAs are provided for informational and verification purposes only. COAs:

- Reflect third-party testing results for purity and composition

- Do not guarantee suitability for any specific research application

- Are not a warranty of performance or research outcomes

- Should be reviewed by qualified personnel before use

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## 4. ORDERING AND PAYMENT

### 4.1 Order Acceptance

- Submission of an order does not guarantee acceptance

- We reserve the right to refuse or cancel any order for any reason, including but not limited to:

- Suspected misuse or diversion

- Inaccurate or incomplete information

- Payment issues

- Compliance concerns

- Product unavailability

### 4.2 Pricing and Payment

- All prices are in U.S. Dollars (USD)

- Prices do not include shipping, handling, or applicable taxes

- Payment must be received before order processing

- We accept [specify payment methods - credit card, cryptocurrency, etc.]

- Payment processing is handled by secure third-party processors

### 4.3 Order Confirmation

You will receive an email confirmation upon order placement. This confirmation does not constitute acceptance of your order. Order acceptance occurs when products are shipped and you receive a shipping confirmation email.

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## 5. SHIPPING AND DELIVERY

### 5.1 Shipping Policy

- Products ship from our Arizona facility

- Shipping times are estimates only and not guaranteed

- We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control

- Risk of loss transfers to you upon delivery to the carrier

### 5.2 Delivery Requirements

- Deliveries may require signature confirmation

- You are responsible for providing accurate shipping information

- Undeliverable packages due to incorrect addresses may incur reshipping fees

- We ship within the United States only [or specify if international]

### 5.3 Damaged or Lost Shipments

- Inspect packages immediately upon receipt

- Report damage or missing items within 48 hours of delivery

- Claims for damaged or lost shipments must be submitted with supporting documentation

- We are not liable for packages marked as "delivered" by the carrier

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## 6. RETURNS AND REFUNDS

### 6.1 Return Policy

Due to the nature of research chemicals, returns are strictly limited. We may accept returns only for:

- Unopened, undamaged products in original packaging

- Orders shipped in error by us

- Products with verified quality defects (subject to our review)

Returns are NOT accepted for:

- Opened or used products

- Products stored improperly

- Research outcome dissatisfaction

- Change of mind or buyer's remorse

### 6.2 Refund Process

- Return requests must be submitted within 14 days of delivery

- Return authorization (RMA) number required before shipping returns

- Customers are responsible for return shipping costs unless error was ours

- Refunds will be issued to the original payment method within 7-14 business days of receiving returned items

- Original shipping charges are non-refundable

### 6.3 Defective Products

If you believe you received a defective product:

1. Contact us immediately with order number and documentation

2. Do not use or open the product

3. We will review COA data and your concerns

4. If defect is verified, we will offer replacement or refund at our discretion

NOTE: Variation in research results does not constitute a product defect.

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## 7. DISCLAIMER OF WARRANTIES

### 7.1 AS-IS Basis

PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

### 7.2 No Medical Claims

WE MAKE NO CLAIMS REGARDING:

- Safety or efficacy for human or animal use

- Medical, therapeutic, or diagnostic applications

- Treatment, prevention, cure, or mitigation of disease

- Health benefits of any kind

### 7.3 Third-Party Information

Information provided about products, including research applications, is for educational reference only and should not be considered as medical advice, dosing recommendations, or instructions for human or animal administration.

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## 8. LIMITATION OF LIABILITY

### 8.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO PRODUCTS OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM.

### 8.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, PERSONAL INJURY OR PROPERTY DAMAGE, MISUSE OF PRODUCTS, RESEARCH DELAYS, OR REGULATORY VIOLATIONS BY CUSTOMERS.

### 8.3 Assumption of Risk

YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME ALL RISKS ASSOCIATED WITH PURCHASING AND USING RESEARCH CHEMICALS, INCLUDING PROPER HANDLING, STORAGE, DISPOSAL, AND COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS.

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## 9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sonoran Vitality, its owners, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

- Your use or misuse of products

- Your violation of these Terms

- Your violation of applicable laws or regulations

- Your negligence or willful misconduct

- Third-party claims related to your use of products

- Diversion of products for prohibited purposes

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## 10. INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, logos, images, and software, is the property of Sonoran Vitality or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

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## 11. ACCOUNT AND SECURITY

### 11.1 Account Creation

- You may be required to create an account to place orders

- You must provide accurate, current, and complete information

- You are responsible for maintaining account confidentiality

- You are responsible for all activities under your account

### 11.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected misuse, providing false information, or fraudulent activity.

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## 12. COMPLIANCE AND LEGAL REQUIREMENTS

### 12.1 Regulatory Compliance

You are solely responsible for ensuring that your purchase and use of products complies with all applicable federal, state, and local laws, including obtaining necessary licenses, permits, or authorizations, and following proper safety and disposal procedures.

### 12.2 Export Restrictions

Products may be subject to export control laws. You agree not to export, re-export, or transfer products without required authorizations.

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## 13. PRIVACY

Your use of this Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using this Website, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

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## 14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

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## 15. GOVERNING LAW AND DISPUTE RESOLUTION

### 15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law provisions.

### 15.2 Jurisdiction and Venue

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction in such courts.

### 15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

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## 16. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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## 17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Research Use Only Disclaimer, constitute the entire agreement between you and Sonoran Vitality regarding use of the Website and purchase of products.

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## 18. CONTACT INFORMATION

For questions about these Terms, please contact us using the contact us link on our website.

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## 19. ACKNOWLEDGMENT

BY PLACING AN ORDER OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT:

- All products are for laboratory research use only

- Products are not for human or animal consumption

- You are a qualified researcher or laboratory professional

- You will comply with all applicable laws and regulations

- You assume all risks associated with product purchase and use

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FOR LABORATORY RESEARCH USE ONLY. NOT FOR HUMAN OR VETERINARY USE.